The following service updates are in effect as of July 20, 2020 in response to Safer-at-Home directives. This includes resuming regular hours of operation. Please stay tuned to this page for updates.
Safety precautions for clients and staff
- In an effort to limit the number of people in our Shelter at one time, we are allowing a maximum of 2 visitors per party into the building.
- We encourage all clients to wear face coverings while in the building. The Shelter has masks available upon request.
- Upon arrival to the facility, clients and guests should ring the doorbell and wait for staff to let them into the lobby. A client services representative will assist you on a first-come, first-served basis.
- If you are interested in adopting a pet, please fill out an adoption application online or in our Shelter and an adoption appointment will be set up to meet your future best friend. (More information about adoptions below)
- For all other services, please ring the doorbell outside our lobby. (Please note, surrendering an animal and end-of-life services for an animal requires an appointment by calling 307-632-6655)
- Capacity limitations may lead to longer-than-normal wait times. Thank you in advance for your patience and understanding.
- Please keep the six-foot social distancing rule in mind at all times while you are in the shelter, both outside and indoors.
- To limit the number of people in the shelter at one time, as well as to ensure we are able to meet the needs of other guests, we are restricting guest stays to no more than 30 minutes in duration.
- Please be sure to follow all posted directions and signs while visiting our shelter.
- If you or someone in your home is not feeling well, we kindly ask that you choose to visit us at another time.
We are currently offering all regular shelter services to assist you with:
- Searching for a lost pet – Learn more
- Surrendering an owned animal – by appointment only– Learn more
- Dropping off a found animal – Learn more
- Microchipping for an owned animal
- End-of-life services to alleviate the suffering of a companion animal – by appointment only– Learn more
For more information, please contact us at 307-632-6655 or at [email protected].
How can I adopt an animal?
- Visit the adoptable dog, cat and critter pages on our website to view animals currently available for adoption.
- Adoptable animals have been in high demand during the pandemic, so if you’re not seeing animals available in a specific section, or if you’re not finding the right animal for you, please check back! Our website is updated every time a new pet is available to provide you the most current information possible.
- Please note that adoptions are processed on a first-come, first-served basis, and we cannot guarantee the animal you are interested in visiting with will still be available. Check back frequently to ensure the animal you wish to adopt hasn’t already found a family.
- All adoptable animals may be placed on hold for a $25 non-refundable and non-transferable fee. The fee is not applied towards the adoption of the animal, as it is a service fee to help cover the cost of care of the animal. In order to place a hold on an animal, you must visit with the animal in person. The first hold will expire at the end of business the following day and cannot be extended.
- We recommend arriving with 1-2 animals in mind who you are interested in visiting with.
- We are unable to accommodate social visits or adoption-area tours at this time.
How can I help the animals right now?
Thank you for your interest in supporting the animals!
- Monetary contributions are our greatest need at this time and can be made online here, or by mail to 800 Southwest Drive, Cheyenne, WY 82007, Attn: Development.
- We are accepting in-kind donations (such as food or supplies) at this time. Click here to learn more!
Are Animal Protection & Control services still available?
Yes – if you are experiencing an animal-related emergency, please call 307-635-1453
- All public health and safety services continue. This includes responding to calls pertaining to rabies-vector species animals, wild and domestic.
- Officers will observe proper social distancing in all cases, and will not enter into homes for these services.
Do you need volunteers?
- We are working on getting volunteers back in the shelter. Please contact our volunteer coordinator – Bri Mathewson [email protected]. Additionally, we are unable to accommodate community service volunteer requests at this time.
Are you still holding community events and offering tours?
The Cheyenne Animal Shelter is not able to accommodate tours at this time, and events are currently taking place in a virtual format or outdoors. See our events page for updates.