Frequently Asked Questions (FAQs)

What are the requirements to adopt a pet?
You must be at least 18 years of age with current photo ID, and you cannot have Animal Cruelty charges in your history.

Do I need an appointment to visit with an animal?
All adoptions are on a first-come, first-served basis. You can come in to see an animal at any time we are open. We are open from 11 a.m. to 6 p.m. daily. We are open most every day of the year with the exception of New Year’s Day, the 4th of July, Thanksgiving and Christmas.

Are adoption fees negotiable?
No. Our adoption fees are set so we can continue to care for all of the animals in the shelter. At times, we have sponsors that cover adoption costs, and we offer discounted adoption fees through promotions from time to time.

What is included in adoption?
All adoptions include vaccinations, spay/neuter, microchipping, a free visit to a vet clinic in town, and 30 days of complimentary pet insurance, which is an estimated $400 value! Plus when you adopt an animal, you get a lifetime of love and companionship, which is priceless!

Why do I have to do a dog-to-dog meet?
The purpose of the dog meet is to ensure the dogs are likely to be compatible so they don’t create a dangerous situation when they get home. It also gives our adoption counselors a chance to see any potential problems that may arise in the home, so they can give advice on how to deal with those situations. Our recommendations are not guaranteed, but the hope is to ensure the new dog fits in with all of your family members.

Does the Shelter ever deny an adoption?
While rare, the Shelter does reserve the right to decline an adoption even if the interested adopter meets our adoption criteria, if the Shelter feels strongly it is in the best interest of the animal or adopter to do so.

Do I have to get the pet I’m adopting from CAS spayed/neutered?
All of the cats, dogs, and rabbits we adopt out into the community are already spayed or neutered as part of our goal to protect against overpopulation.

How often do you get puppies?
We have new animals enter the shelter every day. All animals are posted on the website as they become available, so we recommend that you monitor the website daily as puppies are in high demand.

If you don’t have what I’m looking for, how often should I come in?
We recommend checking the website daily and coming into the shelter as often as you can to see if we have what you are looking for.

Can you call me if you get a specific breed?
All adoptions are on a first-come, first-served basis. The Adoptable Animals page on our website is updated in real-time, and we recommend checking there frequently if you have a specific breed you are looking for.

Will you let me know if my cat/dog I surrendered gets adopted?
We are not allowed to share animal outcomes, but you are welcome to check our Facebook page where we do occasionally share adoption photos. Adoption photos are not required, and sometimes patrons will decide they do not want their picture taken.

If you elect to euthanize my cat/dog, will you call me to give me the chance to get it back?
We evaluate these requests on a case-by-case basis. You are welcome to ask to speak to a supervisor when you surrender your animal.

If you euthanize my cat/dog will you tell me?
Unfortunately, we do not disclose the outcomes of animals once they are surrendered to us.

Why do I have to pay reclaim fees?
Reclaim fees are a combination of impound fees ordered by the City and daily expenses associated with care of the animal.

I can’t afford reclaim fees what do I do?
If you cannot afford reclaim fees, you may speak to a supervisor about your situation. All exceptions are on a case-by-case basis and are not guaranteed.

I can’t afford cat/dog food, will you give me some?
We do have a food assistance program. There is a short application to fill out at the front desk, so we can make sure to provide enough food for all of your pets.

I can’t afford cat litter, will you give me some?
Unfortunately, we do not have a cat litter program, as the cats in our care typically use all of the litter we have available.

When is your next spay day?
We do not currently have a spay day scheduled, but you can monitor our website and Facebook page to see if dates come up.

Will you vaccinate my pets?
Currently, we do not offer vet services for privately owned animals. However, there are low-cost services available in the community. Murdoch’s and Tractor Supply Co. in Cheyenne, and Fort Collins Cat Rescue offer services.

Will you spay/neuter my pet?
Currently we do not offer vet services for privately owned animals, please refer to the Big-Fix program.

Are you a No-Kill Shelter?
The Cheyenne Animal Shelter is an open-intake facility, which means we take the sick, the aggressive, the exotics – and everything in-between. If someone brings an animal into the shelter, our staff finds a way to provide adequate care and proper placement. We are not no-kill, but we actively continue to strive towards increasing our life-saving efforts. The Cheyenne Animal Shelter does not euthanize for time or space, however we do sometimes have to euthanize animals who are not safe for placement, who are too sick and cannot be treated by our dedicated vet staff, or who are too young and do not have foster placement.

For dogs, our live release rate is over 90 percent! For cats, however, we continue to struggle with the feral cat and neonatal populations during kitten season. Because of this, we are constantly looking for more foster homes to help save the under-aged kittens, as well as funding to expand programs such as our Feral Cat Program, TNR, Barn Cat Program, and other community resources as funding allows. We have seen our live-release rate for cats steadily increase over the years and will continue working to achieve ever-higher live release numbers!

Does your shelter allow people to foster your animals or bring animals home for a weekend? Can you tell me more about the foster program?
We do allow foster-to-adopt on a case-by-case basis. Rabies vaccinations must be provided for animals already in your home, and you must talk to a Shelter Supervisor to see if you qualify. General fostering information can be found here. For more information, you can contact the Foster Coordinator at 307-213-3058 or [email protected]

Can you tell me about the volunteering activities/program at the Shelter?
Whether you enjoy real “hands-on” experience working with animals or would prefer an office atmosphere, teaching children the humane treatment of animals or if you are great interacting with the public – we have a job for you! The list of current opportunities changes monthly and is available at each orientation. Click here for more information on volunteering and upcoming orientation dates.

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